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Roles & people · Role manual

Storekeeper

For storekeepers and store managers — receiving deliveries, issuing and transferring stock, requisitions from the outlets, counts, waste, batches and expiry, and the stores themselves.

8 min read

On this page

You look after the stock: everything that comes in from suppliers, sits in the stores and goes out to the kitchen, the bar and the café. When your figures are right, the business knows what it has, what it used and what it lost. This manual shows the guides for each part of that job.

Who this manual is for

  • Storekeeper (storekeeper) — receives deliveries, issues and transfers stock, issues and receives requisitions, and counts under supervision.
  • Store manager (store_manager) — owns the stock: everything a storekeeper does, plus waste and adjustments, posting counts, reorder levels and expiry rules, the stores and units, suppliers and their prices, approving requisitions and purchase orders, supplier returns, the bar’s bottles and measures, recipes and costs, and stock reports. In the lists below, store manager marks what only the store manager does.

In the pictures: Isaac, storekeeper of the Central Warehouse — Industrial Area and the Kololo stores. Peter is the procurement officer, Chef Okello the head chef and Moses the branch manager.

Where you work: in the store, at a laptop or tablet by the door where deliveries arrive. You can sign in with your employee number and PIN on a shared store tablet; counts and adjustments are best done signed in with your password.

A day at work

  1. Sign in and clock in — Sign in, Clock in and out.
  2. Check your store’s stock and what is running low — Find an item and its stock.
  3. Receive the morning’s deliveries against their purchase orders — Receive goods against a purchase order — and anything that came without one — Receive stock without a purchase order.
  4. Check expiry dates as you put stock away — Batches and expiry dates.
  5. Issue what the kitchen, bar and café requested — Issue a requisition.
  6. Move stock from the warehouse to the outlet stores — Transfer stock between stores — and confirm what arrives at your store — Confirm what arrived.
  7. Issue stock for the day’s catering functions (store manager) — Issue the ingredients to production.
  8. Record anything spoilt or broken (store manager) — Record waste and put stock right.
  9. On count day, count the store — Count stock.
  10. Approve the requisitions waiting for you (store manager) — Approve a requisition.

Guides you will use

Receiving

Issuing and moving stock

Knowing what you hold

Counts, waste and corrections

Requisitions and buying (store manager)

Setting up the stores (store manager)

Signing in and your time

Quick reference

I need to… Where Guide
See what a store holds Inventory → Location Find an item and its stock
Receive a delivery Procurement → Purchase orders → the order → Receive goods Receive goods
Receive without an order Inventory → Receive Receive stock
Issue a requisition Requisitions → approved Issue a requisition
Move stock to another store Inventory → Transfer Transfer stock
Check expiry dates Inventory → the item → Batches Batches and expiry
Count the store Inventory → Counts → Start a count Count stock
Write off spoilt stock Inventory → Waste Record waste
Approve a requisition Requisitions → submitted Approve a requisition
Set a reorder level Inventory → the item → Locations → Thresholds Reorder levels

Getting help

  • The store manager (for storekeepers) posts counts, approves adjustments and decides what to do with short or damaged deliveries.
  • The procurement officer (Peter) answers for purchase orders, suppliers and returns; the accountant for supplier invoices and payments.
  • The branch manager approves large write-offs and purchase orders the store manager may not.
  • The administrator fixes logins, PINs and a store tablet that is not approved.
  • The Help Center: Help & Training › Role-Based Manuals in the menu, with a search box; the ? button, Help for this screen, opens the inventory manual from the stock screens. See Find help: the Help Center.
  • Troubleshooting you will need most: in Receive goods against a purchase order, Issue a requisition, Count stock and Transfer stock.

Manuals you can also read

  • None: the other role manuals are for jobs with permissions this role does not hold.

What you can do

The table shows the permissions of the Store Manager and the Storekeeper side by side. The ● ones are sensitive: sign in with your password to use them.

Area What you may do Store Manager Storekeeper
approvals Approve or reject requests (manager approval) (approvals.decide) ● ✓
approvals View approval requests (approvals.view) ✓
attendance Clock in and out and take breaks at the time clock (attendance.clock) ✓ ✓
auth Receive a signed offline permission snapshot on an offline-enabled terminal (auth.offline) ✓ ✓
auth Unlock, switch user and sign in with a POS PIN on an approved terminal (auth.pin) ✓ ✓
beverage Configure beverage products, brands, measures and menu links (beverage.manage) ● ✓
beverage Open and close bar shifts, count bottles and record bar losses (beverage.operate) ✓
beverage Bottle, bartender, shift variance, brand, keg, wine and profitability reports (beverage.reports) ● ✓
beverage View bar stock, bottles, kegs and beverage products (beverage.view) ✓
dashboard View the dashboard (dashboard.view) ✓ ✓
employees View the staff directory: names, photos, numbers, positions, branches, status (employees.view) ✓
events Read the approved function sheets and banquet event orders and acknowledge them for a department (events.beo) ✓ ✓
events Plan catering production: ingredients, stock issue, staff, equipment, transport (events.plan) ✓
events View catering, private hire and event bookings (events.view) ✓ ✓
inventory Adjust stock and record waste (inventory.adjust) ● ✓
inventory Perform and post stock counts (inventory.count) ● ✓
inventory Issue and transfer stock between locations (inventory.issue) ✓ ✓
inventory Configure inventory: thresholds, issue methods, resale links, expiry write-offs (inventory.manage) ● ✓
inventory Receive stock into a location (inventory.receive) ✓ ✓
inventory View stock levels and movements (inventory.view) ✓ ✓
leave Request leave and see your own balance (leave.request) ✓ ✓
menu View ingredient costs, recipe costs and margins (menu.costs) ✓
menu Create ingredients and recipes and view costing (menu.recipes) ● ✓
menu View menus, items, modifiers, combos and prices (menu.view) ✓ ✓
notifications Receive and view own notifications (notifications.view) ✓ ✓
procurement Approve purchase orders (procurement.approve) ● ✓
procurement Raise requisitions and purchase orders (procurement.create) ✓
procurement Raise, ship and resolve supplier returns (procurement.returns) ✓
procurement Manage suppliers and price lists (procurement.suppliers) ✓
procurement View requisitions, purchase orders and suppliers (procurement.view) ✓ ✓
reports Export reports (PDF, XLSX, CSV) (reports.export) ✓
reports View reports (reports.view) ✓
shifts View shifts and rosters (shifts.view) ✓ ✓
stock locations Create and edit stores and warehouses (stock_locations.manage) ● ✓
stock locations View stores and warehouses (stock_locations.view) ✓ ✓
units Create units and conversions (units.manage) ✓
units View units of measure (units.view) ✓ ✓