Sauna attendant

Welcome. This manual follows a sauna attendant’s day in JupitaPos and points you to the guide for each job.

Who this manual is for

You run the sauna, steam and thermal area: you see the day’s sessions and how many places are taken, let guests in and out on the attendant screen, and keep each session’s register.

• System role: Sauna Attendant (sauna_attendant).
• What you see: Appointments, Sauna/Steam and Attendance. You see whether a guest’s intake is cleared — never their health record or private notes. You do not take payments.

Where you start

• Your landing screen: Wellness & Fitness › Sauna & Steam › Sessions (/wellness/sauna) — the day’s sessions and their places; the Attendant screen tab (/wellness/sauna/attendant) is where guests are let in and out. Attendance & Access › Attendance shows who is in.
• What must be on: the Sauna, steam & thermal module (sauna).
• Branch: your branch.
• Working offline: the day’s sessions can be read; letting guests in and out needs the connection (a place is capacity, and the server keeps the one true count). A cleaning or a fault can be reported offline and is sent when the connection returns (Working without a connection). You never take payments: a guest without a place is sent to the desk.
• If you hold more than one role: the first rule that fits wins, in this order — managers and administrators (Overview), accountant (Finance), events and catering managers, retreat coordinator, procurement, store, reception, housekeeping, spa desk and therapists, trainer, instructors, gym desk, sauna attendant, cashier, waiter, host, kitchen and bar, riders. Someone who is both a manager and a cashier lands on the Overview; a cashier who is also a waiter lands on the Point of Sale. Every screen your roles allow is in the menu whatever you land on, and a till’s Open menu reaches it from a full screen.
• Finding your way: the menu (Daily operations, Business management, Shared tools, Administration & support), the page tabs, the breadcrumb and Help above every page, the star for favourites, Recent, Search (Ctrl+K) and + New are described in Find your way around.

A day at work

1. Sign in with your PIN and clock in — Sign in with a PIN, Clock in and out.
2. Open Sauna/Steam for the week’s sessions and their places.
3. On Sauna/Steam, choose Attendant screen. Each facility shows who is inside against its limit, who is expected and the open reports.
   • Let in a booking or session place from Expected, or Let someone in for a walk-in, a member or a pass. Entry is refused when the facility is closed or at its limit — nobody is squeezed in.
   • When someone’s time is up they show as over. Nobody is checked out by the clock: choose Seen, then Let out when they leave.
   • Report cleaning or a fault; tick Close entry until resolved when nobody more may go in, and Resolve it when done.
   • A correction (someone left unseen, an entry made by mistake) is made by the spa manager with Correct and a reason.
4. Open Attendance for today’s registers and mark who came — Run the class timetable, bookings and the register works the same way for sauna sessions.

Guides you will use

Your sessions

• Run the class timetable, bookings and the register

Practising

• Start training mode

Quick reference

Getting help

• The spa or wellness manager sets the sessions and their places.
• The administrator fixes your account and your PIN.
• The Help Center: Help & Training › Role-Based Manuals in the menu, or the ? at the top of any screen — Find help.

Manuals you can also read

• None: the other role manuals are for jobs with permissions this role does not hold.

What you can do

These are the permissions of the role this manual is for. If your business gave you a custom role, ask your manager what it allows.