Expeditor (/production/expeditor)
For the pass, packing and pickup. Needs expeditor.view; actions need
expeditor.dispatch. The screen shows every open order of the branch
across all stations, one card per order:
Table 12 · Dine-in · WAITING 08:41
Burger Grill READY
Fries Hot Kitchen READY
Mojito Rooftop Bar PREPARING
Cappuccino Barista READY
Cake Pastry · C2 WAITING (held)
Missing: Mojito, Cake| Line state | Meaning |
|---|---|
| WAITING | not started (or the course is still held) |
| PREPARING | a station is on it |
| READY | the station bumped it ready |
| DONE | completed / served |
| CANCELLED | the station cancelled it |
Missing lists what still has to arrive before the order can go.
Lanes
In progress (something missing) · Ready to go (everything ready, or packed) · Released (handed to a runner / the counter, waiting to be confirmed collected).
Actions
| Button | Does |
|---|---|
| Fire course n | releases a held course to its stations (dine-in courses) |
| Packed | takeaway / delivery: bags checked and closed (packing) |
| Runner | assign the runner or driver |
| 📝 | a dispatch note (“no cutlery”, “call on arrival”) |
| Release | the order leaves the pass (released); refused while something is still in production — Release anyway forces it (the missing items follow) |
| Collected | the guest / driver has it: the order’s lines become served, the card leaves the board |
Everything a station bumps shows here within a second (realtime; the screen also refreshes every 30 s).
Stations & routing (/production/stations)
Needs production.manage.
Stations
A station is a place that makes things at a branch. New station: code, name, kind (main kitchen, grill, fryer, pizza, bakery, pastry, dessert, salad, cold kitchen, bar, cocktail bar, wine station, beer station, barista, juice, smoothie, packing, room service, expeditor, pickup), display (defaults from the kind: kitchen kinds → KDS, bar kinds → BDS, barista / juice / smoothie → barista, expeditor / packing / pickup → expeditor), outlet, colour, target prep (drives the timer colours), flag delayed after (default 150 % of target), auto-accept (skip the Accept step) and sort order. Archiving a station hides it; its tickets keep their history.
Rules — where does a line go?
Without any rule a sent line goes to its item’s default station, else its category’s default station, else the first station of the branch whose kind serves the item’s production kind (kitchen / bar / barista / bakery), else the first kitchen. Items with production kind none (bottled water, services) produce nothing.
A rule overrides that. Every criterion left blank matches anything; at least one is required:
| Criterion | Example |
|---|---|
| Item | “Chips at the bar” |
| Category | Grill → Grill station |
| Modifier option | “Iced” option → Bar |
| Production kind | every bakery item → Ovens |
| Order type | delivery → Packing |
| Branch | only at Entebbe |
Action: Route (this station instead of the default), Also route (a copy here too — “takeaway orders also print at the pass”), Skip (nothing is produced).
Which rule wins? The most specific: item › modifier › category › order type / branch › production kind, then the higher priority. Every matching also route rule adds its copy as long as the line is produced somewhere. The station chosen and the rule that chose it are written on the ticket’s fired event, so a wrong destination is explainable from the ticket history.
Demo rules (Kampala · Kololo)
Grill → Grill, Desserts → Pastry, Bakery → Ovens, Cold drinks → Barista, Cocktails → Restaurant bar, Pizza → Hot kitchen, “Mineral water needs no production” (skip), Delivery / Takeaway → Delivery Packing (also route); Entebbe: Grill → Kitchen, Hot drinks → Barista.