Gym manager

Welcome to the gym. This manual follows a gym manager’s day in JupitaPos and points you to the guide for each job, with pictures of the real screens.

Who this manual is for

You run the gym or studio: the plans you sell and their rules, the members and what they owe, the class timetable, and the instructors’ and trainers’ hours. You can do everything the desk and the instructors do.

• System role: Gym Manager (gym_manager).
• In the pictures: Gus (Gus Gym) runs the gym of Kololo Spa & Fitness; Dee works the desk and Ivan teaches.
• What you see: members, their bills and visits, classes and sessions, and — because you hold wellness.health — clients’ health records, every opening recorded.

A day at work

1. Sign in and clock in — Sign in.
2. Check who is in arrears and who is frozen — Look after a member: bills, freezes and notice.
3. Let a refused member in when it is right — Check members in at the door.
4. Keep the timetable and make the next weeks’ classes — Run the class timetable, bookings and the register.
5. Change a plan or write off a bill — Set up membership plans, Look after a member.
6. Read the gym’s numbers — Read wellness reports and check the books.

Guides you will use

Setting up

• Set up membership plans
• Give therapists their skills and hours
• Set up treatments, add-ons, sauna sessions and packages

Members

• Enrol a member
• Check members in at the door
• Look after a member: bills, freezes and notice

Classes and training

• Run the class timetable, bookings and the register
• Book personal training

Reporting and offline

• Read wellness reports and check the books
• Keep working without a connection

Quick reference

Getting help

• The owner decides prices and plans with you.
• The administrator fixes your account and your PIN.
• The Help Center: Help & Training › Role-Based Manuals in the menu, or the ? at the top of any screen — Find help.

Manuals you can also read

• Cashier — For the cashier at the till — opening the drawer, ringing up and taking payment, verifying mobile money and counting the drawer at the end of the shift. The till, the terminal and the point of sale; nothing else.
• Gym front desk — For the gym desk — checking members in, enrolling members, freezes and notice, class bookings and taking payment.
• Fitness instructor and trainer — For instructors and personal trainers — your classes and sessions, the register, recording sessions and keeping progress notes.
• Wellness manager — For the person who runs every wellness module — spa, sauna, gym, yoga and retreats — set-up, memberships, benefits, refunds, client records, reports and exports.
• Trainer — For personal trainers — your sessions and clients, attendance, and private progress notes for the clients you train.
• Yoga instructor — For yoga instructors — your timetable and registers, and whether a student’s intake is cleared.

What you can do

These are the permissions of the role this manual is for. If your business gave you a custom role, ask your manager what it allows.