Property manager

Welcome. This manual follows your month in JupitaPos RentalPOS and points you to the guide for each job, with pictures of the real screens.

Who this manual is for

You look after the spaces let by the period — shops, flats, offices, storage units — and the people in them: the lease, the rent as it falls due, what a tenant owes and for how long, notice, renewal and the day they leave. Short hire (the calendar, agreements, the yard) belongs to the hire desk and the rental manager.

• System role: Property manager (property_manager).
• What you see and what you do not: Tenancies, the register, customers, payments and your own till, maintenance and the reports. Not hire agreements, not prices and rate cards, not the business’s settings.

Where you start

• Your landing screen: Hire → Tenancies (/rental/tenancies).
• What must be on: Hire deposits under Settings → Deposits (the owner) before a deposit can be taken.
• Working offline: Hire needs a connection in this release.

A day at work

1. Sign in — Sign in — and open your till if you take cash — Open the till with a float.
2. Open Hire → Tenancies: rent that has fallen due is on the roll; start with the oldest arrears.
3. Take rent as tenants pay — Let a unit: write a lease and take the rent.
4. Bill the month’s water, repairs or penalties — Charges, notice, renewal and the end.
5. A new tenant: write the lease and take the deposit. A leaving one: record notice, then end the tenancy on the day.
6. Close your till.

Guides you will use

• Let a unit: write a lease and take the rent — the lease, the deposit, Take rent, the rent roll.
• Charges, notice, renewal and the end of a tenancy — billing besides rent; notice; renewal; the end and the deposit.
• Register the asset types, their units and the rate card — a unit’s page and its history.
• Keep the fleet fit to hire — repairs and services on a unit.
• Read the hire reports — rent due and collected, what is owed.

Quick reference

When something goes wrong

• “SHOP-02 is out” — the unit is already let or on a hire; the register shows which.
• “The lease asks for 30 days’ notice” — choose a later move-out date, or agree a renewal instead.
• A payment does not show as paid — an integrated mobile-money or card payment counts when the provider confirms it.

Getting help

• The rental manager registers units and sets prices.
• The owner switches deposits on and decides refunds after a tenancy has ended.
• The administrator fixes your account and your PIN.
• The Help Center: Help & Training › Role-Based Manuals in the menu, or the ? at the top of any screen — Find help.

Manuals you can also read

• Cashier — For the cashier at the till — opening the drawer, ringing up and taking payment, verifying mobile money and counting the drawer at the end of the shift. The till, the terminal and the point of sale; nothing else.

What you can do

These are the permissions of the Property manager role.