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Roles & people · Role manual

Chef

For the head chef and sous chefs — running the kitchen boards and the pass, recipes and costing, kitchen stock, waste and counts, requisitions, catering production and the kitchen team.

10 min read

On this page

You run the kitchen. In JupitaPos that means the production boards and the pass during service, and around service the recipes and their costs, the kitchen’s stock, the requisitions to the store, the plans for catering functions and — for the head chef — the menu and the kitchen’s roster.

Who this manual is for

  • Chef (chef) — head of the kitchen: the boards, the pass, stations and routing, the menu and recipes with their costs, kitchen stock (issue, waste, counts), requisitions and purchase requisitions, catering production, the kitchen roster, and approvals such as a large stock adjustment.
  • Sous chef (sous_chef) — second in the kitchen: the boards, recipes, kitchen stock (issue and waste), requisitions and catering production. The menu, costs, counts, stations, the pass’s release buttons, the roster and approvals stay with the chef. In the lists below, chef marks what only the head chef does.

In the pictures: Chef Okello, head chef at Kampala — Kololo. Diana is a cook, Isaac the storekeeper and Moses the branch manager.

Where you work: at the kitchen’s tablet on the wall (the boards and the pass), and at a laptop in the office for recipes, stock and plans. On a shared kitchen screen you can sign in with your employee number and PIN; recipes, costs and stock changes are best done signed in with your password.

A day at work

When a new cook starts, let them practise the board in training mode on a second screen while you work the real tickets — Practise on the kitchen or bar board.

  1. Sign in and clock in — Sign in with your PIN, Clock in and out.
  2. Check what came in and what is short — Find an item and its stock, Batches and expiry dates.
  3. Ask the store for what the kitchen needs today — Request stock from the store.
  4. Read the function sheets for today’s events and acknowledge them for the kitchen — Acknowledge a BEO.
  5. Open the kitchen board for service — Open the kitchen board.
  6. Work the tickets with your cooks — Accept a new ticket, Read a ticket, Mark a ticket ready and bump it.
  7. Run the pass: check each plate before it leaves — Run the pass (chef), Send a dish back to the kitchen.
  8. When something runs out, 86 it at once — Tell the floor an item has run out.
  9. Record waste and spoilt stock — Record waste and put stock right.
  10. Plan and issue the ingredients for the next functions — Plan production, Issue the ingredients to production.
  11. Update a recipe when a supplier’s price or a portion changes — Re-cost after a price change, Change a recipe with a new version.
  12. At the end of the week, count the kitchen store — Count stock (the chef posts it).

Guides you will use

Service: the boards and the pass

Recipes and costing

The menu (chef)

Kitchen stock

Catering and functions

The kitchen team (chef)

Practising in training mode

Your own time and account

Quick reference

I need to… Where Guide
Open my board Preparation Screens › Stations (/production) → the station Open the kitchen board
Run the pass Expeditor (/production/expeditor) Run the pass
86 a dish Menu (/menu) → 86 Tell the floor an item has run out
Bring back a bumped ticket Board → Done → Recall Recall a ticket
Write a recipe Recipes & costing → New recipe Write a recipe
See a dish’s margin Recipes & costing Read cost and margin
Ask the store for stock Requisitions → New requisition Request stock
Record waste Inventory → Waste Record waste
Count the kitchen store Inventory → Counts → Start a count Count stock
Plan a function Events & catering → the function → Planning Plan production
Sign the BEO for the kitchen Banquet event orders → Department Acknowledge a BEO
Change routing Stations & routing Set up stations and routing

Getting help

  • The branch manager (Moses) approves purchase orders and requisitions, sets menu prices, and decides on large stock write-offs if you may not.
  • The storekeeper (Isaac) issues what you requested and receives deliveries; the procurement officer (Peter) buys from suppliers.
  • The catering or events manager answers questions about a function’s guests, menu and timing.
  • The administrator fixes logins, PINs and a kitchen screen that is not approved.
  • The Help Center: Help & Training › Role-Based Manuals shows your manual and, under Your team’s manuals, the kitchen user’s manual your cooks read. The ? button, Help for this screen, opens the manual for the board or screen you are on. See Find help: the Help Center.
  • Troubleshooting you will need most: in Open the kitchen board, Recall a ticket, Write a recipe, Record waste and Issue the ingredients to production.

Manuals you can also read

  • Kitchen user — For cooks and kitchen assistants — signing in at the kitchen screen, reading and working the tickets on the production board, 86-ing a dish, the function sheets and your own time.

What you can do

The table shows the permissions of the Chef and the Sous Chef roles side by side. Permissions marked ● are sensitive: sign in with your password to use them.

Area What you may do Chef Sous Chef
approvals Approve or reject requests (manager approval) (approvals.decide) ● ✓
approvals View approval requests (approvals.view) ✓ ✓
attendance Clock in and out and take breaks at the time clock (attendance.clock) ✓ ✓
auth Receive a signed offline permission snapshot on an offline-enabled terminal (auth.offline) ✓ ✓
auth Unlock, switch user and sign in with a POS PIN on an approved terminal (auth.pin) ✓ ✓
events Read the approved function sheets and banquet event orders and acknowledge them for a department (events.beo) ✓ ✓
events Plan catering production: ingredients, stock issue, staff, equipment, transport (events.plan) ✓ ✓
events View catering, private hire and event bookings (events.view) ✓ ✓
expeditor Pack, assign runners, release and confirm collection of orders (expeditor.dispatch) ✓
expeditor View the expeditor / pass board (expeditor.view) ✓ ✓
inventory Adjust stock and record waste (inventory.adjust) ● ✓ ✓
inventory Perform and post stock counts (inventory.count) ● ✓
inventory Issue and transfer stock between locations (inventory.issue) ✓ ✓
inventory View stock levels and movements (inventory.view) ✓ ✓
kitchen Bump, recall and complete kitchen tickets (kitchen.complete) ✓ ✓
kitchen View kitchen production screens (kitchen.view) ✓ ✓
leave Request leave and see your own balance (leave.request) ✓ ✓
menu Mark items available / sold out (86) (menu.availability) ✓ ✓
menu View ingredient costs, recipe costs and margins (menu.costs) ✓
menu Create and edit menus, categories, items, variants, modifiers and combos (menu.manage) ✓
menu Create ingredients and recipes and view costing (menu.recipes) ● ✓ ✓
menu View menus, items, modifiers, combos and prices (menu.view) ✓ ✓
notifications Receive and view own notifications (notifications.view) ✓ ✓
procurement Raise requisitions and purchase orders (procurement.create) ✓ ✓
procurement View requisitions, purchase orders and suppliers (procurement.view) ✓ ✓
production Configure stations and routing rules (production.manage) ● ✓
production Open the production boards (stations overview) (production.view) ✓ ✓
reports View reports (reports.view) ✓
shifts View shifts and rosters (shifts.view) ✓ ✓
training Practise in training mode (nothing reaches sales, stock or the books) (training.use) ✓ ✓